Add the Ability to send private messages to end users
Y
Yellow mellow Condor
also, sometimes users don't want to reach out using a reference number, so we'd like to add a form if possible. but it needs to be private—otherwise, anyone else could fill it out.
Anatoly Sharifulin
Hi there, Nectarine Swan! Thanks for sharing this — totally understand the need to discuss sensitive info privately. We’ll review this request on our side and follow up with you soon.